About Us

“Our vision is of a world of products, services, spaces and communities that work for everyone.

Where we actively facilitate for people’s needs in all that we design produce and do.”

- Nichole Browne, creator of the Empathy Lab Experience

Nichole has worked in user centred design for more than 30 years and is an award-winning leader of accessibility practices.

Nichole has worked in the public, private, education and community sectors. She is currently writing a book about embedding accessibility into the core of a business to achieve maximum impact.

Credits and collaborations

The photographs of disabled people used on this site have been provided by the Centre for Ageing Better who provide a collection of images depicting older and disabled people in respectful, non-stereotypical ways.

The Empathy Lab Experience is a service offered by Farelawns Ltd, company number 03239833

Nichole Browne, creator of the empathy lab experience

Nichole Browne,
creator of the Empathy Lab Experience